Please read these Terms and Conditions carefully before using this site
WELCOME TO CAONWEB.COM!
Terms of Service
I. Since we will not be meeting face to face, it is important to set out the terms of the agreement clearly in advance. If you have any queries about CAONWEB.COM, please do not hesitate to contact us. In this agreement, we have referred to the CAONWEB service as the "service", to you as the "user" and to our agreement as the "agreement". If you wish to use our “Common Needs” feature, you affirm that you are more than 18 years of age and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties consequent to the creation of the documents, and are aware of the same. Kindly call us for further assistance.
II. CAONWEB.COM ONLY PROVIDES A MEDIUM FOR INTERACTION
CAONWEB is an internet portal that facilitates communication between legal professionals and potential users of legal services. CAONWEB acts as a venue for providers and consumers of legal services to exchange information with the goal of eventually forming a professional relationship. CAONWEB does not guarantee that users will successfully find an advocate/lawyer/attorney through this system. CAONWEB takes no position and offers no opinion on when or if a lawyer-client relationship has been formed. In order to provide an optimal forum for lawyers and clients, CAONWEB does not involve itself in the agreements between lawyers and clients or the actual representation of clients. Therefore, we cannot ensure the completion of the agreement or the integrity of either party. The user, and not CAONWEB, is solely responsible for assessing the integrity, honesty, and trustworthiness of all persons with whom the user communicates on this service.
(a) Disclaimer of lawyer-client relationship
CAONWEB is not an agent of lawyers. It only facilitates the communication of lawyers and potential clients. Any electronic communication sent to CAONWEB alone will not create a lawyer-client relationship between the user and CAONWEB, such being expressly denied.
(b) CAONWEB does not promote any User
CAONWEB seeks to help every needy litigant find lawyers best suited to his/her needs. CAONWEB is not intended to be a source of advertising or solicitation and the contents of the website should not be construed as legal advice. CAONWEB may recommend subscribing lawyers if they match a user’s requirements, but not otherwise. Transmission, receipt or use of CAONWEB does not constitute or create a lawyer-client relationship. No recipients of content from this website should act, or refrain from acting, based upon any or all of the contents of this site. We welcome the user to study the profiles of lawyers independently and make an informed choice.
(c) Specifically, CAONWEB does not provide any avenue for solicitation
CAONWEB hides information about clients from lawyers until the client communicates with the lawyers directly or online. Therefore, the lawyers are not allowed to view private information about potential clients.
(d) CAONWEB does not provide Legal Advice
CAONWEB ‘Common Needs’ feature uses only user supplied content to produce basic documents. The information provided in the ‘FAQs’ section also does not amount to legal advice, such merely being commonly asked queries about Will making, Lease Agreement drafting, Cheque Dishonour notices, Money recovery notices, Power of Attorney to collect rent and other documents which may be added from time to time. Users are advised to consult lawyers if they need specialized guidance on any of these documents.
(e) 'Common Needs'- Resale of Forms Prohibited
CAONWEB grants you a limited, personal, non-exclusive, non-transferable license to use our “Common Needs” feature for your own personal use, or if you are an attorney or professional, for your client. Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Forms in any manner, except for modifications in filling out the Forms for your authorized use. By ordering a document from CAONWEB, you agree that the document you purchase may only be used by you for your personal or business use or used by you in connection with your client and may not be sold or redistributed without the express written consent of CAONWEB. Reselling or distributing without permission amounts to a violation of CAONWEB’s exclusive copyright and is liable to prosecution.
(f) Disclaimer of representations by users
CAONWEB makes no representation, guarantee, or warranty (express or implied) as to the legal ability, competence, or quality of representation which may be provided by any of the lawyers or law firms which are listed through this site or any affiliate thereof.
Please note that neither CAONWEB, nor any of its subsidies or employees are advocates. We are not a law firm and we do not provide legal advice.
Nothing on our website or material sent to you in our communication is to be construed as legal advice. Our website, blog and other material is only for the purpose of spreading information and awareness and are not substitutes for the advices or services of an advocate or legal professional. Wherever required in order to fulfill your needs, we will facilitate a connection with a suitable professional such as lawyers, chartered accountants or company secretaries. Please bear in mind that such professionals are not our representatives, agents or employees. Our site and services are only one source of information among the many sources that are available to you. You may wish to consider multiple sources in order to make an informed decision. The decision to engage any of these professionals is an important one, and one that you must make carefully based solely on your own judgment. If you agree to avail of the services on our website, you are giving us permission to make this selection on your behalf. If you disagree with these terms and conditions, or do not want us to choose a suitable professional to fulfill your request, please do not use our services. We constantly strive to keep our content and documents accurate, current and up-to date. However, because of changes in the law and regulations, we cannot and do not guarantee that any or all of the information on the site and other communication is completely current. Please be advised that sometimes, the law, legal requirements, rules and regulations are location specific and may differ from location to location. The general information or other material we provide cannot fit every situation or circumstance. Our sites and services are not intended to create any advocate-client relationship, and your use of our sites and services does not and will not in any circumstance create any such relationship between you and us.
III. USER GUIDELINES
The users of CAONWEB are granted a nonexclusive, limited right to access and use the service in accordance with the rules that are described in this contract. In order to keep this system attractive and useful for all users, it is important that users follow the rules of the system. CAONWEB reserves the right to deny further access to its service to any user who violates these rules, is the subject of complaints by other CAONWEB users or for any other reason. Users engaged in any of the following activities on our system will not be tolerated:
✔ Foul or otherwise inappropriate language.
✔ Racist, hateful, or otherwise offensive comments.
✔ Promote or provide instructional information about illegal activities, or promoting physical harm or injury against any group or individual.
✔ Defame any person or group which includes people of all ages, races, religions, and nationalities.
✔ Violate the rights of another, including but not limited to the intellectual property rights of another. This includes using the service for acts of copyright, trademark, patent, trade secret, or other intellectual property infringement, including but not limited to offering pirated computer programs or links to such programs, information used to circumvent manufacturer-installed copy-protect devices, including serial or registration numbers for software programs, or any type of cracker utilities (this also includes files which are solely intended for game emulation).
✔ Violate Internet standards.
✔ Use the service for displaying harassing, abusive, threatening, harmful, vulgar, obscene, or tortuous material or invading other's privacy.
✔ Interfere with or disrupting the service or servers or networks connected to the service by posting advertisements or links to competing services, transmitting "junk mail", "spam", "chain letters", or unsolicited mass distribution of e-mail.
✔ Compromise the security of the service CAONWEB provides. Please do not try to gain access to system areas private to CAONWEB, or to other users.
IV. DISCLAIMER OF INFORMATION OBTAINED ON THE SERVICE AND SOME USER SUPPLIED CONTENT
(a) Disclaimer of information obtained on the Service
CAONWEB provides lawyers and potential clients with a forum whereby people who need legal representation or help are connected to providers of it. CAONWEB is a resource for informational purposes and is intended, but not promised or guaranteed to be correct, complete, and up-to-date. The accuracy, completeness or adequacy of CAONWEB is not warranted or guaranteed. CAONWEB further assumes no liability for the interpretation and/or use of the information contained on this website. The owner of this website does not intend links from this site to other websites to be referrals to, endorsements of, or affiliations with the linked entities. CAONWEB is not responsible for, and makes no representations or warranties about the contents of websites to which links may be provided from this website. CAONWEB will make every effort to ensure that promotional material of a user trying to promote himself on the website is deleted. Apart from this, the opinions and views expressed are those of the individual users of the service and do not reflect those of CAONWEB. Data submitted by other users (lay persons) is not verified or reviewed in any way before it appears on the CAONWEB website. Please use due caution when using this site. CAONWEB makes every effort to verify that lawyers who subscribe to the service are licensed and in good standing with the local bar at the time of registration. However, CAONWEB cannot track, verify, or monitor the standing of lawyers using the Service. Therefore, CAONWEB makes no representation regarding the status, standing or ability of lawyers or law firm that is listed on the site. Users are urged to make their own independent investigation and evaluation of lawyers or law firm being considered. The determination of the need for legal services and the choice of lawyers are extremely important decisions and should not be based solely on claims of expertise, or on the cost of rendering the requested legal services. CAONWEB is not responsible for, and in no way endorses any description or indication of specialization or limitation of practice by lawyers or law firm. Efforts will be made to avoid false information, but please be aware that no agency or board may have certified such lawyers as a specialists or experts in any indicated field of law practice. In addition, lawyers claiming specialization is not necessarily any more competent than other lawyers. It is up to the user to question the lawyers on the factual basis of any statement they make, ask for the names of the certifying agencies, and verify all information. Users are encouraged to use caution when reviewing any information submitted by lawyers and other parties. Although CAONWEB requires lawyers to comply with all regulations governing lawyers conduct, it is impossible for CAONWEB to monitor lawyers' integrity. CAONWEB in no way endorses the content or legality of any offers, statements, or promises made by lawyers or any other parties, on or off this site.
(b) Disclaimer of content supplied by users in the form of reviews, comments, communications, and other content
At various locations on the Site, CAONWEB may permit visitors to post reviews, comments, and other content (the "user content"). CAONWEB is not the publisher or author of such user content. It only stores and disseminates the ideas and opinions that CAONWEB members may choose to post and distribute as user content. CAONWEB disclaims all responsibility for this content. If any offending material is brought to the notice of CAONWEB , it will be deleted as soon as is possible. Whether such material is indeed offending will be finally be left to the discretion of CAONWEB.
V. LIMITATIONS ON USE
The contents of CAONWEB are for personal use only and not for commercial exploitation. You may not decompile, reverse engineer, disassemble, rent, lease, loan, sell, sublicense, or create derivative works from CAONWEB. Nor may you use any network monitoring or discovery software to determine the site architecture, or extract information about usage or users. You may not use any robot, spider, other automatic device, or manual process to monitor or copy the contents without taking prior written permission from CAONWEB. You may not copy, modify, reproduce, republish, distribute, display, or transmit for commercial, non-profit or public purposes all or any portion of CAONWEB, except to the extent permitted above. You may not use or otherwise export or re-export CAONWEB or any portion available on or through CAONWEB in violation of the export control laws and regulations of India. Any unauthorized use of CAONWEB or its content is prohibited.
VI. CONFIDENTIALITY
CAONWEB makes every effort to maintain the confidentiality of any information submitted by users to our system and our database of lawyers. The user is however warned that the use of the internet or e-mail for confidential or sensitive information is susceptible to risks that inevitably arise on this medium. Additionally, because CAONWEB cannot control the conduct of others, we cannot guarantee that this information will remain confidential. Please use caution in deciding what information to input into the System. Do not make any confessions or admissions. The user should preferably describe their issue or dispute in the general terms only. Specific information should only be revealed after the user has selected an advocate/lawyer/attorney and made contact outside the service (e.g. via telephone or appointment). Subscribing lawyers using this service should refrain from asking any user to reveal any specific or confidential information through the service. CAONWEB is not responsible for the release or improper use of such information by users or any release due to error or failure in the System.
VII. INDEMNIFICATION
The user agrees that CAONWEB is not responsible for any harm that his/her use of this service may cause. The user agrees to indemnify, defend, and hold CAONWEB harmless from and against any and all liability and costs incurred in connection with any loss, liability, claim, demand, damage, and expenses arising from or in connection with the contents or use of the service. The user agrees that this defense and indemnity shall also apply to any breach by the user of the agreement or the foregoing representations, warranties and covenants. The user further agrees that this defense and indemnity shall include without limitation of lawyers fees and costs. The user also agrees that this defense and indemnity shall apply to CAONWEB, its founders, officers and employees. CAONWEB reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by the user and the user shall not in any event settle any matter without the written consent of CAONWEB.
VIII. COMMUNICATIONS AND OTHER DATA
CAONWEB is not responsible for any loss of data resulting from accidental or deliberate deletion, network or system outages, backup failure, file corruption, or any other reasons
IX. LICENSE OF YOUR CONTENTS TO CAONWEB
By uploading content to or submitting any materials for use on CAONWEB, you grant (or warrant that the owner of such rights has expressly granted) CAONWEB a perpetual, royalty-free, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from and distribute such materials or incorporate such materials into any form, medium, or technology now known or later developed. CAONWEB however gives an assurance that any information of a sensitive nature will not be intentionally disclosed and revealed to any third party.
X. CAONWEB PROPRIETARY RIGHTS
Except as expressly provided in these terms and conditions, nothing contained herein shall be construed as conferring any license or right, by implication, estoppels or otherwise, under copyright or other intellectual property rights. The user agrees that the content and Web Site are protected by copyright, trademark, service marks, patents or other proprietary rights and laws. The user acknowledges and agrees that the user is permitted to use this material and information only as expressly authorized by CAONWEB, and may not copy, reproduce, transmit, distribute, or create derivative works of such content or information without express authorization. The user acknowledges and agrees that CAONWEB can display images and text throughout the Service. Users cannot extract and publish any information from the system, either electronically or in print, without the permission of CAONWEB and the permission of all other concerned parties. This is not a complete list - other things on the system are also CAONWEB property. Contact CAONWEB before copying anything from the system with plans of reproducing it or distributing it.
XI. LINKING TO CAONWEB.COM
Users are welcome to provide links to the homepage of CAONWEB, provided they do not remove or obscure, by framing or otherwise, any portion of the homepage and that you discontinue providing links to the site if requested by CAONWEB.
XII. ADVERTISERS
CAONWEB may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on CAONWEB is accurate and complies with applicable laws. CAONWEB will not be responsible for the illegality of or any error or inaccuracy in advertisers' or sponsors' materials.
XIII. REGISTRATION
Certain sections of CAONWEB may require you to register. If registration is requested, you agree to provide CAONWEB with accurate and complete registration information. It is your responsibility to inform CAONWEB of any changes to that information. Each registration is for a single person only, unless specifically designated otherwise on the registration page. CAONWEB does not permit a) any other person using the registered sections under your name; or b) access through a single name being made available to multiple users on a network. You are responsible for preventing such unauthorized use. If you believe there has been unauthorized use, please notify CAONWEB immediately by contacting us. If we find that unauthorized use is being made of CAONWEB and the services we provide, the right of any or many users may be terminated.
XIV. ERRORS AND CORRECTIONS
CAONWEB does not represent or warrant that the service will be error-free, free of viruses or other harmful components, or that defects will be corrected. CAONWEB may make improvements and/or changes to its features, functionality or service at any time.
XV. THIRD PARTY CONTENT
Third party content may appear on CAONWEB or may be accessible via links from CAONWEB. CAONWEB is not responsible for and assumes no liability for any mistakes, misstatements of law, defamation, slander, libel, omissions, falsehood, obscenity or profanity in the statements, opinions, representations or any other form of information contained in any third party content appearing on CAONWEB. You understand that the information and opinions in the third party content is neither endorsed by nor does it reflect the belief of CAONWEB.
XVI. UNLAWFUL ACTIVITY
CAONWEB reserves the right to investigate complaints or reported violations of the Agreement and to take any action CAONWEB deems appropriate including but not limited to reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to user profiles, e-mail addresses, usage history, posted materials, IP addresses and traffic information.
XVII. REMEDIES FOR VIOLATIONS
CAONWEB reserves the right to seek all remedies available at law and in equity for violations of the Agreement, including but not limited to the right to block access from a particular Internet address to CAONWEB and its features.
XVIII. CONFLICTS CHECKS
The user understands that registered lawyers will not be able to and will not perform a check for conflicts of interest between the user and other clients of the registered lawyers prior to responding to a request. Conflict checks require the user to provide their name and contact information and the identity of any affiliated entities, opposing individuals and entities, and such other information as lawyers may require. Conflict checks by registered lawyers who obtains information from the user through this service are not possible since submissions by the user to subscribing lawyers are not sufficient to conduct such a check.
XIX. SEVERABILITY OF PROVISIONS
The Agreement and the Privacy Policy constitute the entire agreement with respect to the use of the service provided by CAONWEB. If any provision of these terms and conditions is unlawful, void or unenforceable then that provision shall be deemed severable from the remaining provisions and shall not affect their validity and enforceability.
XX. MODIFICATIONS TO TERMS OF USE
CAONWEB may change the agreement at any time. The user will be responsible for checking the Terms and Conditions before use. Use of the service after the change will indicate acceptance of the new terms and conditions.
XXI. MODIFICATIONS TO SERVICE
CAONWEB reserves the right to modify or discontinue, temporarily or permanently, the service with or without notice to the user. The user agrees that CAONWEB shall not be liable to the user or any third party for any modification or discontinuance of the service. The user acknowledges and agrees that any termination of service under any provision of this agreement may be effected without prior notice, and acknowledges and agrees that CAONWEB may immediately delete data and files in the user's account and bar any further access to such files or the Service.
XXII. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
A great danger for CAONWEB, and for all operators of online systems, is that we might be held accountable for the wrongful actions of our users. If one user libels another user, the injured user might blame us, even though the first user was really at fault. If a user uploads a program with a computer virus, and the other users' computers are damaged, we might be blamed even though a user left the virus on our System. If a user transmits illegal or improper information to another user, we might be blamed even though we did nothing more than unknowingly carry the message from one user to another. Accordingly, we need all users to accept responsibility for their own acts, and to accept that an act by another user that damages them must not be blamed on us, but only on the other user. Although it is the goal of CAONWEB to provide users with reliable and quality systems, we may make mistakes or experience system failure from time to time. Such problems are inevitable in operating a system of this size. We would not be able to make this system available to users if we had to accept blame or financial liability for any usability problems, system failures or errors, or mistakes or damages of any kind. In order to continue offering and improving our service, CAONWEB must deny any warranties on this service and state that our liability for any problems connected with the use of our system is strictly limited. These needs are accomplished by the following disclaimers:
(a) Disclaimer of Warranties
The user expressly agrees that use of the service is at the user's sole risk. The service is provided on an "as is" and "as available" basis. CAONWEB expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. CAONWEB makes no warranty that the service will meet a user's requirements, that the service will be uninterrupted, timely, secure, or error-free; nor does CAONWEB make any warranty as to the results that may be obtained from the use of the service or as to the accuracy or reliability of any information obtained through the service or that defects in the software will be corrected. CAONWEB makes no warranty regarding any goods or services purchased or information obtained through the service or any transactions entered into through the service. No advice or information, whether oral or written, obtained by the User from CAONWEB shall create any warranty not expressly stated herein.
(b) Limitation of Liability
The user agrees that CAONWEB shall not be liable for any direct, indirect, incidental, special or consequential damages resulting from the use or the inability to use the service or for the cost of procurement of substitute goods and services or resulting from any goods or services purchased or obtained or messages received or transactions entered into through or from the service or resulting from unauthorized access to or alteration of user's transmissions or data, including, but not limited to damages for loss of profits, use, data or other intangibles, even if CAONWEB has been advised of the possibility of such damages. The user further agrees that CAONWEB shall not be liable for any damages arising from interruption, suspension or termination of service, including, but not limited to direct, indirect, incidental, special, consequential or exemplary damages, whether or not such interruption, suspension or termination was justified, negligent, intentional or inadvertent.
XXIII. ARBITRATION
Any controversy or claim arising out of or relating to this Agreement or CAONWEB services shall be settled by binding Arbitration in accordance with laws of India. Any such controversy or claim shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim or controversy of any other party. Any other dispute or disagreement of a legal nature will also be decided in accordance with the laws of India, and the Courts of Chennai shall have jurisdiction in all such cases.
XXIV. OWNERSHIP
This Site is owned and operated by CAONWEB. All right, title and interest in and to the materials provided on this Site, including but not limited to information, documents, logos, graphics, sounds and images (the "Materials") are owned by CAONWEB. Except as otherwise expressly provided by CAONWEB, none of the materials may be copied, reproduced, republished, downloaded, uploaded, posted, displayed, transmitted or distributed in any way and nothing on this Site shall be construed to confer any license under any of CAONWEB intellectual property rights, whether by estoppel, implication or otherwise. Contact us if you have any questions about obtaining such licenses. CAONWEB does not sell, license, lease or otherwise provide any of the materials other than those specifically identified as being provided by CAONWEB. Any rights not expressly granted herein are reserved by CAONWEB.
XXV. ENTIRE AGREEMENT
This agreement constitutes the entire and whole agreement between user and CAONWEB, and is intended as a complete and exclusive statement of the terms of the agreement. This agreement shall supersede all other communications between CAONWEB and its users with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. If at any time you find these Terms and Conditions unacceptable or if you do not agree to these Terms and Conditions, please do not use this Site. We may revise these Terms and Conditions at any time without notice to you. It is your responsibility to review these Terms and Conditions periodically. By using CAONWEB services or accessing the CAONWEB site, you acknowledge that you have read these terms and conditions and agree to be bound by them.
XXVI. INDEMNIFICATION
You agree to defend, indemnify and hold harmless CAONWEB, our officers, directors, shareholders, employees and agents from and against any and all claims, liabilities, damages, losses or expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your access to or use of the site and the materials.
XXVII. CANCELLATION AND REFUND POLICY
We strive to ensure that the services you avail through our website are to your full satisfaction, and are the best in the Industry at extremely reasonable and affordable rates. However, there may arise situations when you desire a refund. Firstly, when you pay for the services but later on decide that you do not wish to avail them. Secondly, when there is a delay in the services offered from our side, beyond the time frame we have intimated to you, due to human error i.e., factors for which we are solely responsible. Thirdly, although we highly doubt it, you might find our services unsatisfactory. In all three situations, kindly send in an email to on the Ticket that has been created in your name, marking a copy to info@caonweb.com. We would like to clarify that only refunds of the professional fees component of the charges paid by you shall be considered for a refund. Upon receiving your mail, the Senior Management at CAONWEB shall decide on whether your request for a refund should be processed, contingent on the reasons for such a request. Please note that we reserve the right to take the final and binding decision with regard to requests for refund. Most importantly, we wish to clarify that in cases outside our control, including but not limited to national holidays, department holidays, delays on the part of the Government of India, the respective State Governments, Our affiliates or elsewhere, acts of war, acts of God, earthquake, riot, sabotage, labour shortage or dispute, internet interruption, power disruption, lack of phone network connectivity, technical failures, breakage of sea cable, hacking, piracy, we shall not liable for any delays. If we confirm your request for refund, subject to the terms and conditions mentioned herein or elsewhere, we will send you an e-mail seeking the details required to refund the amount which may include your Bank Account details such as the account number and the IFS code of the branch in question. Kindly note that it will take us a minimum of about 48-72 working hours from the receipt of all such information to process the refund and initate the transfer. We reiterate once again that only the professional fees paid for our services shall be refunded, subject to the discretion of the Senior Management at caonweb.com. We assure you that we are continuously working to improve our services and are we are welcome to any suggestions from your end. For any other queries please contact out customer service desk at CAONWEB.com. We appreciate your interest and support and we welcome you to our community!
Privacy Policy
1. GENERAL
a) This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
b) This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2014 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of CAONWEB.com
c) The domain name www. CAONWEB.com("Website"), is owned and operated by CAONWEB a Private Company limited by shares, incorporated under the provisions of the Companies Act, 2014, and having its registered office at sector-8, B-26, 2nd Floor, Sector 8, City - Noida 201301, where such expression shall, unless repugnant to the context thereof, be deemed to include its respective representatives, administrators, employees, directors, officers, agents and their successors and assigns.
d) For the purpose of this Privacy Policy (“Policy”), wherever the context so requires,
i) The term ‘You’ &‘User’ shall mean any legal person or entity accessing or using the services provided on this Website, who is competent to enter into binding contracts, as per the provisions of the Indian Contract Act, 1872.
ii) The terms ‘We’, ‘Us’& ‘Our’ shall mean the Website and/or the Company, as the context so requires.
iii) The terms ‘Party’ & ‘Parties’ shall respectively be used to refer to the User and the Company individually and collectively, as the context so requires.
e) The headings of each section in this Policy are only for the purpose of organizing the various provisions under this Policy in an orderly manner, and shall not be used by either Party to interpret the provisions contained herein in any manner. Further, it is specifically agreed to by the Parties that the headings shall have no legal or contractual value.
f) The use of the Website by the User is solely governed by this Policy as well as the Terms of Use of the Website (“Terms”, available at www. CAONWEB.com), and any modifications or amendments made thereto by the Company from time to time, at its sole discretion. Visiting the home page of the Website and/or using any of the services provided on the Website shall be deemed to signify the User’s unequivocal acceptance of this Policy and the aforementioned Terms, and the User expressly agrees to be bound by the same. The User expressly agrees and acknowledges that the Terms and Policy are co-terminus, and that expiry / termination of either one will lead to the termination of the other.
g) The User unequivocally agrees that this Policy and the aforementioned Terms constitute a legally binding agreement between the User and the Company, and that the User shall be subject to the rules, guidelines, policies, terms, and conditions applicable to any service that is provided by the Website, and that the same shall be deemed to be incorporated into the Terms, and shall be treated as part and parcel of the same. The User acknowledges and agrees that no signature or express act is required to make these Terms and the Policy binding on the User, and that the User’s act of visiting any part of the Website constitutes the User’s full and final acceptance of the Policy and the aforementioned Terms.
h) The Parties expressly agree that the Company retains the sole and exclusive right to amend or modify the Policy and the aforementioned Terms without any prior permission or intimation to the User, and the User expressly agrees that any such amendments or modifications shall come into effect immediately. The User has a duty to periodically check the Policy and Terms, and stay updated on their provisions and requirements. If the User continues to use the Website following such a change, the User will be deemed to have consented to any and all amendments / modifications made to the Policy and Terms. In so far as the User complies with the Policy and Terms, he/she is granted a personal, non-exclusive, non-transferable, revocable, limited privilege to enter, access and use the Website.
2. COLLECTION OF PERSONAL AND OTHER INFORMATION
a) The User expressly agrees and acknowledges that the Company collects and storestheUser’s personal information, which is provided by the User from time to time on the Website, including but not limited to the User’s user name, passwords, email address, name, address, age, date of birth, sex, nationality, shopping preferences, browsing history, etc., as well as any images or other information uploaded/published by the User on the Website. The User is aware that this information will be used by the Company/Website to provide services and features targeted at the User, that are most likely to meet the User’s needs, and also to customize and improve the Website to make its users’ experiences safer and easier.
b) The User is aware that the Company/Website may automatically track certain information about the User based upon the User’s IP address and the User’s behaviour on the Website, and the User expressly consents to the same. The User is aware that this information is used to do internal research on user demographics, interests, and behaviour, to enable the Company/Website to better understand, and cater to the interests of its users. The User is expressly made aware that such information may include the URL that the Uservisited prior to accessing the Website, the URL which the User subsequently visits (whether or not these URLs form a part of the Website), the User’s computer & web browser information, the User’s IP address, etc.
c) If the User chooses to purchase products / services from the Website, the User consents to allowing the Company/Website to collect information about the User’s buying behaviour and trends.
d) If the User chooses to post messages / reviews / feedback anywhere on the Website, including but not limited to message boards, chat rooms, other message areas, etc., the User is aware that any and all such information provided / uploaded will be collectedand stored by the Company indefinitely, and that such retained information may be usedto resolve disputes, provide customer support, troubleshoot problems, etc., and that such information, if requested, may be provided to judicial or governmental authorities of requisite jurisdiction, or otherwise usedby the Company/Website as permitted by applicable laws.
e) The User is aware that any and all information pertaining to the User collected by the Company, whether or not directly provided by the User to the Company/Website, including but not limited to personal correspondence such as emails or letters, feedback from other users or third parties regarding the User’s activities or postings on the Website, etc., may be collect edand complied by the Company/Website into a a file/folder specifically created for / allotted to the User, and the User hereby expressly consents to the same.
f) The User is aware that while he/she can browse some sections of the Website without being a registered user, certain activities (such as placing an order) require the User to provide valid personal information to the Company/Website for the purpose of registration. The User is aware that the contact information provided to the Company/Website may be used to send the User offers and promotions, whether or not based on the User’s previous orders and interests, and the User hereby expressly consents to receiving the same.
g) The User is aware that the Company/Website may occasionally request the User to complete optional online surveys. These surveys may require the User to provide contact information and demographic information (like zip code, age, income bracket, sex, etc.). The User is aware that this data to is used to customise the Website for the benefit of the User, and providing all users of the Website with products/services/content that the Company/Website believes they might be interested in availing of, and also to display content according to the User’s preferences.
i) Nothing contained herein shall be deemed to compel the Website/Company to store, upload, publish, or display in any manner content/reviews/surveys/feedback submitted by the User, and the User hereby expressly authorises the Website/Company to remove from the Website any such content, review, survey, or feedback submitted by the User, without cause or being required to notify the User of the same.
j) As you access and use our services, we collect certain information from you, including but not limited to, phone number, email address, device makedetails, and IP address. By accessing and using our services, you expressly consent to the sharing and disclosure of your information so collected, with our third-party service providers, business partners, and agents. For example, your information may be shared with third-party services like Get Simple to ensure fraud prevention and Pay Later check out experience. Please refer to the third-party privacy policy for more details.
3. COOKIES
a) The User is aware that a ‘Cookie’ is a small piece of information stored by a web server on a web browser so it can later be traced back from that particular browser, and that cookies are useful for enabling the browser to remember information specific to a given user, including but not limited to a User’s login identification, password, etc. The User is aware that the Website places both permanent and temporary cookies in the User’s computer's hard drive and web browser, and does hereby expressly consent to the same.
b) The User is further aware that the Website uses data collection devices such as cookies on certain pages of the Website to help analyse web page flow, measure promotional effectiveness, and promote trust and safety, and that certain features of the Website are only available through the use of such cookies. While the User is free to decline the Website’s cookies if the User’s browser permits, the User may consequently be unable to use certain features on the Website
c) Additionally, the User is aware that he/she might encounter ‘cookies’ or other similar devices on certain pages of the Website that are placed by third parties or affiliates of the Company/Website. The User expressly agrees and acknowledges that the Company/Website does not control the use of such cookies/other devices by third parties, that the Company/Website is in no way responsible for the same, and that the User assumes any and all risks in this regard.
4. DIVULGING/SHARING OF PERSONAL INFORMATION
a) The User is aware that the Website/Company may share the User’s personal information with other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of the Website’s services; and to facilitate joint or co-branded services, where such services are provided by more than one corporate entity.
b) The User is aware that the Website/Company may disclose personal information if required to do so by law or if the Website/Company in good faith believes that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. The Website/Company may also disclose the User’s personal information to law enforcement offices, third party rights owners, or other third parties if it believes that such disclosure is reasonably necessary to enforce the Terms or Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of its users, or the general public.
c) The User is further aware that the Website/Company and its affiliates may share / sell some or all of the User’s personal information with other business entities should the Company/Website (or its assets) plan to merge with, or be acquired by such business entity, or in the event of re-organization, amalgamation, or restructuring of the Company’s business. Such business entity or new entity will continue to be bound be the Terms and Policy, as may be amended from time to time.
5. SECURITY
Transactions on the Website are secure and protected. Any information entered by the User when transacting on the Website is encrypted to protect the User against unintentional disclosure to third parties. The User’s credit and debit card information is not received, stored by or retained by the Company / Website in any manner. This information is supplied by the User directly to the relevant payment gateway which is authorized to handle the information provided, and is compliant with the regulations and requirements of various banks and institutions and payment franchisees that it is associated with.
6. THIRD PARTY ADVERTISEMENTS / PROMOTIONS
The User is aware that the Company/Website uses third-party advertising companies to serve ads to the users of the Website. The User is aware that these companies may use information relating to the User’s visits to the Website and other websites in order to provide customised advertisements to the User. Furthermore, the Website may contain links to other websites that may collect personally identifiable information about the User. The Company/Website is not responsible for the privacy practices or the content of any of the aforementioned linked websites, and the User expressly acknowledges the same and agrees that any and all risks associated will be borne entirely by the User.
7. USER’S CONSENT
By using the Website and/ or by providing information to the Company through the Website, the User consents to the collection and use of the information disclosed by the User on the Website in accordance with this Policy, including but not limited to the User’s consent the Company/Website sharing/divulging the User’s information, as per the terms contained hereinabove in Section 4 of the Policy.
8. GRIEVANCE OFFICER
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below: CAONWEB (E-mail:nishant@CAONWEB.com)
9. DISPUTE RESOLUTION AND JURISDICTION
It is expressly agreed to by the Parties hereto that the formation, interpretation and performance of this Policy and any disputes arising here from will be resolved through a two-step Alternate Dispute Resolution (“ADR”) mechanism. It is further agreed to by the Parties that the contents of this Section shall survive even after the termination or expiry of the Policy and/or Terms.
a) Mediation: In case of any dispute between the parties, the Parties will attempt to resolve the same amicably amongst themselves, to the mutual satisfaction of both Parties. In the event that the Parties are unable to reach such an amicable solution within thirty (30) days of one Party communicating the existence of a dispute to the other Party, the dispute will be resolved by arbitration, as detailed here in below.
b) Arbitration: In the event that the Parties are unable to amicably resolve a dispute by mediation, said dispute will be referred to arbitration by a sole arbitrator to be appointed by the Company, and the award passed by such sole arbitrator will be valid and binding on both Parties. The Parties shall bear their own costs for the proceedings, although the sole arbitrator may, in his/her sole discretion, direct either Party to bear the entire cost of the proceedings. The arbitration shall be conducted in English, and the seat of Arbitration shall be the city of Mumbai in the state of Maharashtra, India.
The Parties expressly agree that the Terms, Policy and any other agreements entered into between the Parties are governed by the laws, rules and regulations of India, and that the Courts at Chennai, Tamil Nadu, shall have exclusive jurisdiction over any disputes arising between the Parties.
CAONWEB website does not collect Personal Information about you when you visit the site. You can generally visit the site without revealing Personal Information, when we ask for personal information such as name, email id and contact number, we let you know the specific purpose for which we are asking for the same.
CAONWEB does not share any personal information that we have of the visitor (Which the visitor has an option to disclose or not) to any third party. Any information that is provided to us will be protected from misuse, loss, unauthorised access or disclosure, alteration, or destruction.
CAONWEB gather information such as IP address, domain name, type of browser, operating system, the date and time of visit and the pages visited. We make no attempt to link these addresses with the identity of individuals visiting this website unless an attempt to damage the site has been detected.